We at Work Family Foundation Canada (WFFC) respect your concerns about privacy and value the trust you have placed in us. This Privacy Statement describes the types of personal information we collect, how we may use that information, and with whom we may share it. Our Privacy Statement also describes the measures we take to protect the security of the information. In addition, we describe the choices you can make about how we use the information you provide to us. We tell you how you can reach us to review and update your contact information, change your privacy preferences, remove or request that we delete your personal information that we currently retain or answer any questions you may have about our privacy practices.

This Privacy Statement applies to all personally identifiable information about you collected, used or disclosed by WFFC. We also may collect aggregate information about you which does not identify you and which is not therefore personal information.

What types of information does WFFC collect and use about me and how does WFFC use the information?

We collect and use information about you to communicate with you about our services and conferences. We also collect information to improve the experience of using the WFFC community. Here are the ways we obtain information about you and the types of information we obtain. We also tell you how we use the information.


When you register for a conference, you provide us with contact information, such as your name, address, phone number and email address, so we may fulfill your request. We also may ask you to provide us with information about topics that interest you and other lifestyle information. We will use such information to learn about your needs and preferences and if you choose to receive further communications from WFFC, to provide you with information about our services and conferences. Payment for the conference is handled securely through PayPal Inc.’ SSL secured servers. Therefore we don’t have access to your credit card or PayPal account information.


We collect information on our website using transient cookies, sometimes called session cookies. A transient cookie is a small file that contains information about a user, and disappears when the user’s browser is closed. Unlike a persistent cookie, a transient cookie is not stored on the user’s hard drive; it is stored only in temporary memory that is erased when the web browser is closed. We use transient cookies to determine, for example, how you use our website so we can improve the design of our site. Transient cookies are not linked to any personally identifiable information about you. Cookies can be disabled in your web browser. [Is this how you plan to use the web-site?] yes

Other information you provide to us

Through surveys, you may also provide us family and lifestyle information to help us learn more about your needs. We may use this information to communicate with you respecting public conferences that may be of interest to you. We may also aggregate survey data from individuals and from organizations and use it to produce studies related to the mission of WFFC. We may use quotes from your responses to survey questions that you agree to fill out, but without disclosing your name or the organization you work for.

How may I indicate my privacy preferences?

Except as may be required in order to process a transaction, you may choose whether or not to give us your personal information, and if you do, how we use it. If we request your personal information, we will tell you why we are collecting it and seek your consent. Sometimes you will be asked to give your consent expressly (such as by checking a box or clicking on a web page). Other times we may obtain your consent implicitly by asking you to provide information with stated purposes but without any express statement of consent (such as when you register for a conference). In other cases, your consent may be implied such as when you respond to a survey when it is understood that we will use the information to learn more about your needs and preferences, or your satisfaction as a user so as to improve our services. In those cases your consent will be understood if you provide us with the requested information.

You may notify us at any time that you do not wish us to use your information for any purposes that are not required to complete a transaction by contacting us in any of the ways described at the end of this Statement. You may at any time withdraw or change your consent to our use and disclosure of your information or request us to delete if from our files, subject to legal and contractual restrictions and requirements related to any transaction.

We will seek your further consent to any additional uses for which we have not obtained your consent previously.

What about information that WFFC already holds?

To review the information that we currently hold about you and the preferences that you have indicated regarding our use and disclosure of that information or if you wish to change those preferences or if you wish us not to use or disclose such information, please contact our Privacy Office at the address provided at the end of this Statement. Unless you have asked us not to do so, we will use and disclose any information that we currently hold about you for the purposes and in the ways described in this Statement.

How long does WFFC retain my information?

We retain your information as long as it is required for the purposes identified when you provided the information for such specific purposes or for any new purposes identified by us and consented to by you, and for any appropriate time thereafter including a sufficient time following to permit you to ask any questions regarding its use. Your contact information which you provide is retained until you request us to delete or change it.

Does WFFC share the information it obtains about me with third parties?

WFFC does not share personal information about you with any third parties outside the WFFC corporate family for their own marketing purposes. However, we may do so within the WFFC corporate family. We do share this information with service providers we have retained to perform services on our behalf, but these service providers are not authorized by us to use or disclose the information except as necessary to perform services on our behalf or to comply with legal requirements. We also may disclose information about you as required by law. We reserve the right to transfer any information we have about you in the event we sell or transfer all or a portion of our business or assets. If the business is transferred, we will provide you with the opportunity to tell us that you would prefer that information about you not be transferred. Should such a transfer occur, we will use reasonable efforts to try to ensure that the transferee uses personal information about you in a manner that is consistent with this Privacy Statement.

How does WFFC protect personal information?

The security of personal information is a high priority for us. We maintain administrative, technical and physical safeguards to protect against unauthorized disclosure, use, alteration and destruction of the personal information in our possession. We are committed to providing appropriate security controls to protect personal information we have about you against foreseeable hazards. To protect the security of your credit card information, we do not collect credit card information on our website.

How does WFFC update its Privacy Statement?

WFFC services and promotions will change over time. This Privacy Statement will be updated periodically to reflect those changes and corresponding changes in our information practices. Whenever we revise this Privacy Statement, we will change the date on the Statement to indicate when the revisions were made. We reserve the right to change our information practices and the terms of this Privacy Statement, and to apply the changed practices to all information we have about you. By using this web site, you agree to accept the terms of this Privacy Statement as stated at the time you use it. Any future access to this web site subsequent to the posting of a revised Privacy Statement will be deemed to be your acceptance of this Privacy Statement as then revised. We reserve the right to change this Privacy Statement at any time.

Does the WFFC website contain links to other websites?

The WFFC website may contain links to other websites that operate independently of WFFC and are not under our control. We provide links to other websites solely for your convenience and information. Other websites may have their own privacy statements, which we suggest you review if you visit any linked websites. WFFC is not responsible for information that is provided by, or collected through, those websites or for any other use of those websites.

How can I update my personal information and privacy preferences?

You may review and revise, correct or update any of the information that we have on file about you at any time and you may also learn how we have used it and to whom we have disclosed it. We recognize that having accurate and up-to-date information about you and your preferences is important to our ability to properly serve your interests. You may request us to change your preferences regarding our use and disclosure of your information, notify us that you do not wish to receive any further communications from us, or request to have your information, including your customer profile, removed from our records, subject to any requirements for continued retention, such as for billing, audit or warranty purposes. If you wish to review or update your information or preferences, you may do so by contacting us using one of the options provided below.

Will I receive email from WFFC?

We will send you email only if you have provided us with your email address and have asked us to communicate with you this way. Email about WFFC may be sent to you from a WFFC website.

What if I prefer not to receive communications from WFFC?

If you prefer not to receive service or event information from us, please contact us using one of the options provided below.

How can I contact WFFC?

If you would like us to update your contact information remove your name from our mailing list or delete your customer profile, or if you have any questions or concerns about WFFC’s privacy practices or about your personal information, please contact our Privacy Office by;

- calling us at 416-915-4127

- or writing us at:

Work & Family Foundation Canada

Attention: Privacy Office

2 Bloor Street East, Suite 3500

Toronto, Ontario – M4W 1A8


-  or emailing us at:

We will respond to your inquiry or investigate your concern as quickly as possible.

Version: 20 August 2010